Short, practical walkthroughs of every part of Goodstay — from taking your first booking to billing, daycare, grooming, and reports. Watch at your own pace.
Everything on the Goodstay facility dashboard, in two minutes: current guests and open spaces, facility occupancy by space type, daycare and grooming day-of snapshots, today's arrivals and departures, upcoming reservations, care task progress, vaccination expiry alerts, and the activity feed.
Your spaces are the backbone of your kennel — every booking has to land in the right run, suite, or yard. In this quick walkthrough we set up your Spaces dashboard end to end: the live availability snapshot, status filters, color-coded space cards, adding a new space with its type, nightly and per-pet rates, capacity, indoor/outdoor and amenities, flipping a space between available, cleaning, and maintenance, and duplicating a space to build a whole row of identical runs in minutes.
Switching to Goodstay doesn't mean starting from scratch. In this quick tutorial we import an existing customer list from a spreadsheet — choosing the record type, uploading a CSV or Excel export, letting Goodstay auto-map the columns, hand-mapping the rest, previewing the data row by row, and running the import with smart duplicate handling. In under two minutes your whole client base is in and ready for reservations, invoices, and report cards. Prefer not to do it yourself? Goodstay will load your files for you, free.
Book a boarding stay in Goodstay in under a minute — pick the pet, choose a run or suite, set dates and appointment times, add notes and add-on services, and let Goodstay price the stay automatically.
A full boarding day in two minutes: today's arrivals and pickups on the dashboard, one-click check-in with automatic space and activity-log updates, then checkout with an itemized invoice — nightly boarding charges, add-on services, a live running total, and payment-ready in one click.
See how Goodstay's online booking page lets pet parents request a stay themselves — no phone calls, no email tag. Share one link and customers choose boarding, daycare, or grooming, pick their dates, see only the runs that are genuinely open with live nightly rates and totals, enter their contact and pet details, and submit. The request lands in your reservations list as pending, ready for you to confirm with a single click — so your calendar fills itself while you stay in control of every booking.
See how Goodstay turns your pets' feeding and medication schedules into a simple daily checklist. We walk through the Daily Care Tasks board: the day-at-a-glance summary, morning/midday/evening/night time blocks, per-task pet and run details, allergy/medical/behavioral alert badges, special feeding instructions, completing a task with a note, the accountable who-and-when care log, looking back at past days, and the Shift Reports handoff.
A quick tour of pet profiles in Goodstay: the searchable pet directory, the at-a-glance profile card, color-coded medical, behavioral, and grooming alerts, and built-in vaccination tracking that flags expired shots in red. We also add a new vaccine record end to end — vaccine type, vet, dates, and proof document — so an out-of-date pet never slips through to boarding.
See how to create and send a daily pet report card in Goodstay: pick the pet, link it to their current stay, write the notes or drop in a ready-made template, set an activity rating, add photos, and send it to the owner by email and text — all in under two minutes. Report cards are the easy daily touch that keeps boarding and daycare customers happy and coming back.
Stop chasing paper waivers. In this quick tutorial you'll see how Goodstay handles digital contracts end to end — turning on signature requirements, managing your agreement templates, emailing a secure signing link to a pet owner, the clean branded signing page your customer sees, typing a legally binding e-signature, and downloading the finished, time-stamped PDF as your permanent record.
A two-minute tour of the Goodstay pet parent portal — the branded, self-serve dashboard every client gets. We walk through the sign-in page, the personalized welcome, action items like pre-checks, the current-stay banner with a pickup countdown, quick stats, upcoming stays, the report card gallery, pet profiles, and the full portal navigation: messages, reservations, daycare, grooming, invoices, report cards, and contracts.
A quick tour of daycare management in Goodstay: the daily daycare roster with live capacity bars, play groups sorted by status, one-tap check-in and ready-for-pickup, the month-at-a-glance availability calendar, per-day detail panels, recurring schedules for your regulars, and prepaid daycare packages that deduct automatically.
See how Goodstay handles grooming start to finish: a live grooming schedule grouped by status, booking a new appointment with owner and pet lookup, choosing a station, setting drop-off and pick-up times, assigning a groomer, selecting services, then checking the pet in, starting the groom, and marking it complete. Plus the staff calendar by groomer and the weekly station calendar for planning ahead.
A quick tour of invoicing in Goodstay: the AR dashboard with outstanding, overdue, and collected-this-month totals, filtering invoices by status, building a manual invoice with quick-add services and add-ons, live tax and total calculation, sending or downloading a PDF, and recording a payment so an invoice is marked paid in full — with a full payment history.
A two-minute tour of Goodstay's reporting suite for pet boarding kennels. We walk through the Revenue report (collected, outstanding, average invoice, income by service and payment method), the Occupancy report (today's rate, averages, peak days, and per-run utilization), Customer Insights (new vs returning clients, pet species, customer growth), and Seasonal Trends (bookings by month, busiest day of the week, peak weeks) — plus one-click PDF export for every report.
A guided tour of Facility Settings in Goodstay — the one place to configure your whole kennel. We cover your general facility info and invoice branding, vaccine requirements and enforcement, holiday pricing surcharges, grooming and add-on services, connecting Stripe or Square for online payments, your public booking page, and the automatic notifications your team and customers receive.