How to Start a Dog Boarding Business: A Step-by-Step Guide

· November 13, 2026 · 16 min read
	How to Start a Dog Boarding Business: A Step-by-Step Guide

Somewhere between the third friend asking "could you watch Daisy while we're away?" and the Christmas you had four extra dogs asleep in the hallway, the idea stopped being a joke. People already trust you with a dog for a week. You could run dog boarding for a living. What you don't have yet is a license, a building, a price list, or any idea which one comes first.

To start a dog boarding business, you need five things, in order: permission to open from your state, county, and city; a facility with enough runs to make the numbers work; supplies priced per run; rates that cover your costs from the first night; and a way to book your first clients before opening day. Each step is covered in turn, with a worked example you can rerun with your own run count and local rates.

One warning before the numbers. Every dollar figure below is a planning range or a published reference point, not a quote. Your contractor, your insurance broker, and your zoning office have the real ones.

What Licenses and Permits Do You Need to Open a Dog Boarding Business?

You need permission from up to four offices before a single dog checks in: zoning, your state (in some states), your county or city, and the building and fire inspectors. Then you need insurance that covers the boarded dogs. None of the four offices coordinate with each other, and every office can push your opening date back.

Zoning comes first. Call your planning and zoning office with the address before you sign a lease or buy land, because zoning is the one that can say no outright. A kennel may be allowed by right, allowed only with a special or conditional use permit (which usually means a public hearing where the neighbors can speak), or not allowed at all. Expect questions about barking, and get the answer in writing.

A state kennel license is less common than most guides claim. When we read the law of all 50 states and DC, only 17 states and DC license boarding kennels directly, usually through the department of agriculture, and often with an inspection before you open. Maine is one of the 17: state law sets the boarding kennel license fee at $125. The other 33 states leave licensing to counties and cities. Tennessee, for example, has no state kennel license at all. Our state-by-state licensing guide has each state's rule and the statute behind it, including Maine and Tennessee.

Your county or city may license you even when the state doesn't. Call animal control and the county clerk and ask whether a kennel or boarding permit applies to you, what the permit costs, and whether an inspection comes before opening. Then book the building and fire inspections as early as the building department allows. A late inspection pushes back everything that comes afterward.

The ordinary business paperwork. Register the business, and get your EIN directly from the IRS, which never charges for one. Ask your state's revenue department whether boarding is taxed where you are.

Insurance, before day one. One coverage gap catches new kennel owners. Ordinary general liability insurance covers a client who slips on your wet floor. General liability usually doesn't cover the dog, because nearly every policy carries a care, custody or control exclusion for property you're looking after, and a boarded dog is legally property in your care. The coverage that fills the gap is usually called animal bailee coverage. Ask every broker the same question in writing: "When a boarded dog is hurt, which part of this policy pays, and is it on this quote?"

How Much Does It Cost to Start a Dog Boarding Business?

Plan on roughly $5,000 to $15,000 for a home-based setup, and $50,000 to $150,000 or more for a small commercial kennel with 8 to 20 runs. The gap comes down to property, buildout, and permits.

A home-based boarder already owns the property, so the money goes to fencing, insurance, and a few runs or crates. A commercial kennel adds a lease or purchase, the kennel buildout (runs, drainage, ventilation, soundproofing), and signs. Here are planning ranges for the big items:

Cost item Home-based Commercial (8 to 20 runs)
Fencing and runs $1,500 to $4,000 $20,000 to $60,000
Insurance, per year $600 to $1,500 $2,000 to $5,000
Licenses and permits $100 to $500 $500 to $2,000
Crates, bedding, bowls $1,000 to $2,500 $3,000 to $8,000
Heating, cooling, ventilation Usually already there $10,000 to $30,000
Lease and deposit $0 Varies widely by market

Published prices are rare in kennel construction, because most kennel builders quote each job. Two reference points we could find: one maker's 2022 price sheet for prefab kennel buildings runs from $34,050 for a 4-dog building to $141,555 for a 16-dog building with a lobby, before freight. And Insureon reports that kennels and pet boarding businesses applying through Insureon pay a median of $1,105 a year for a business owner's policy, before you add workers' comp or coverage for the dogs.

The table covers the big items, not every one. Add the first insurance premium, opening supplies, cleaning equipment, a computer for the front desk, your opening marketing, and a contingency for overruns. Get local contractor bids before you commit to a run count.

One-time costs versus monthly costs. Keep two lists. One-time costs (fencing, buildout, equipment, permits) decide how much money you need to open. Monthly costs (rent or mortgage, insurance, utilities, food, laundry, software, wages, and your own pay) decide how full you need to be to stay open, and they're the ones that decide whether you survive year one. The Small Business Administration's advice on calculating startup costs is to count at least one year of monthly expenses, because the runs won't fill the week you open.

On the software line, published prices range widely: Gingr's boarding plan starts at $179 a month and Kennel Connection's cloud plan is $149, while Goodstay's plans are $29, $59, and $99. We make Goodstay, so take that comparison with the pinch of salt it deserves.

What Supplies Does a New Boarding Kennel Actually Need?

Buy for the runs you're opening with, not for the kennel you hope to have in year three. A startup with eight runs or fewer needs the runs themselves, a floor that can be washed down every day, feeding and cleaning gear for each run, and a front desk that can find a vaccination record in under a minute.

Runs and flooring. Most states don't set a size for boarding runs, so the common benchmark is the federal one written for kennels the USDA regulates. The formula in 9 CFR 3.6: measure the dog from nose to the base of the tail in inches, add 6, multiply that number by itself, and divide by 144. A dog 30 inches long needs at least 9 square feet. Nine square feet is a minimum for being confined, not a good size for a week's holiday, so size your runs around the biggest dogs you'll take and check your state and local rules before you pour anything. Use solid panels where neighboring dogs could touch nose to nose, a sealed floor that slopes to a drain, and raised cots so dogs sleep off the floor. Stainless steel is worth the premium over plastic because it survives daily disinfecting without holding odor.

Feeding, cleaning, and safety. Each run needs stainless bowls (two sets, so one is always clean), a feeding card that travels with the dog, and a slip lead. The building needs a hose with a sprayer, an enzymatic cleaner, a disinfectant rated for kennel use, a squeegee, a first-aid kit, a fire extinguisher, and enough spare panels to set up an isolation space the day a dog starts coughing.

The front desk. A used laptop, a receipt printer, and a filing system for vaccination records will get you open. Records are the part that grows fastest, so decide early how you'll track vaccination expiry dates.

How Do You Set Boarding Rates When You Have No Clients Yet?

Work out your break-even floor first, then price in the middle of your local market or a little above the middle. Without clients you have no numbers of your own to go on, so you borrow the market's and check each one against your costs.

Research your local market. Call five nearby kennels as a prospective customer. Write down the nightly rate, what's included, and the surcharges for holidays or medication. Then price near the middle of that range. Opening as the cheapest kennel in town tells people you're new and unsure, and it's a hard position to climb out of. Matching the pack and offering a better check-in is an easier sell. Once you have a season of your own numbers, our pricing guide makes the case for moving into the top third.

Do the break-even math per run. The per-run math is a simplified version of the break-even analysis the SBA recommends. Add up your monthly costs: rent or mortgage, utilities, insurance, wages, food, and a fair wage for yourself. Divide by the nights you expect to sell, which is runs × nights in the month × your target occupancy. Eight runs at 55% occupancy is about 132 billable nights a month. If your monthly costs come to $4,500, you can't charge less than about $34 a night without losing money. Set your rate above that floor, not at it.

Decide your deposit and cancellation rules before the first booking. A workable starting point: a deposit of one night's charge to confirm a booking, refundable until seven days before drop-off, and forfeited by a no-show. Put the deposit rule on every confirmation email and on your website so the rule never has to be argued at the front desk. When you're ready for holiday rules and grace cancellations, here's a fuller cancellation and deposit policy.

How Profitable Is a Dog Boarding Business in Year One?

Year-one profit depends almost entirely on occupancy, and nobody can honestly promise you a number. What you can do is run the arithmetic before you sign a lease.

A worked example: 8 runs at 55% occupancy. Eight runs, open all year, is 2,920 possible run-nights. At 55% occupancy you sell about 1,606 run-nights, and at $40 a night the total is about $64,000 in boarding revenue. $64,000 is revenue, not profit. Set that revenue against your own monthly costs. In the break-even example above, $4,500 a month is $54,000 a year, which leaves roughly $10,000 of cushion. Run the same kennel at 45% and revenue drops to about $52,500, which is short of covering costs.

Occupancy is the number that moves everything. At these rates, every 10 points of occupancy is worth about $11,700 a year. A $5 rate increase at the same 55% is worth about $8,000. Both matter, but in year one, filling the calendar matters more than raising the rate.

Plan for the curve, not the average. A 55% year is never 55% every month. A 55% year might be every run full for the Fourth of July and Thanksgiving week, and a third full in February. Run your break-even for the slowest month as well as the average one, keep cash aside for the quiet stretch, and use the quiet weeks for maintenance and marketing.

When to add daycare or grooming. Daycare fills the weekdays between boarding peaks, and grooming adds revenue to stays you've already sold. Both feed the boarding calendar too, because a daycare regular is the client most likely to book a week with you in July.

Should You Buy an Existing Dog Boarding Business or Start From Scratch?

Buy an existing kennel if you want to skip the slowest year, which is filling runs from zero. Start from scratch if you'd rather spend less up front and choose your own location, layout, and policies.

What you're really buying. An existing kennel comes with a client list, a waitlist, a reputation, and a buildout that has already passed inspection. You're paying for that head start, and prices vary wildly by region, run count, and the condition of the building. You also inherit the previous owner's habits: the clients who haggle, the handshake discounts, the feeding board full of exceptions. The SBA's guide to buying an existing business covers valuation and the paperwork.

Check the following before you sign:

  • Pull the last two years of bookings: occupancy by month, average stay length, and no-show and cancellation rates.
  • Ask why the owner is selling, and confirm that the license transfers or that you can reapply before closing.
  • Walk every run with a contractor. Roof, drainage, and flooring repairs can cost a year's cushion.
  • Confirm the client list is real: how many clients boarded in the last 90 days, not how many signed up once.
  • Find out whether the staff are staying, or price in the cost of hiring and training from scratch.

How Do You Get Your First Boarding Clients Before Opening Day?

Start three things about 90 days out: a Google Business Profile, relationships with the local vets, groomers, and trainers, and a handful of trial stays that turn into your first reviews.

Google Business Profile. Claim your free Business Profile early, because Google has to verify that you're a real business at a real address, and that can take time. Add photos of the runs, your hours, and your phone number before you take a single booking. Someone searching "dog boarding near me" sees a map with a few kennels on it before seeing anyone's website, so ask every early visitor for a review. A profile with five honest reviews beats a polished website with none, so start building a weekly review habit from the first month.

Vets, groomers, and trainers. Vets, groomers, and trainers already talk to your future clients every day. Introduce yourself, offer a first-stay discount for each practice's clients, and ask whether you can leave cards at the front desk. For a small kennel, one vet who mentions your name can outperform months of online ads.

Trial stays and early reviews. Offer a half-day trial visit or a discounted first night so a nervous owner can test you cheaply. The demand is there if people can find you: the American Pet Products Association's industry figures put U.S. pet spending at $158 billion in 2024, with $14.3 billion of it going to services like boarding, grooming, and training. Every good trial becomes a review, and reviews are what fill your runs in month three. Here's how to run a first stay that turns a nervous owner into a regular.

How Do You Run the Day-to-Day Once the Doors Open?

A boarding day runs on a rhythm, and your job is to make that rhythm survive the day you're short-staffed.

Morning. Check today's arrivals against the calendar, check each arriving dog's vaccination records (a current bordetella is the one clients forget), and update the feeding board before the first check-in.

Midday. Feeds, medications, and yard time, each one written down as it happens.

Afternoon and evening. Check-outs, balances settled, and a short report card for each dog so the owner sees what happened while they were away. A good boarding update takes two minutes and earns more rebookings than anything else you'll do that day. Evenings are for tomorrow's arrivals and any invoices still open.

Spreadsheet or kennel software? A spreadsheet works fine at a handful of runs. A spreadsheet stops working when you have overlapping stays, more than one person touching the same file, and owners asking for report cards and balances on short notice. Here are five signs you've outgrown spreadsheets.

Frequently Asked Questions

Can I start a dog boarding business from my home? Yes, if zoning allows it. Check your county's and city's rules on boarding animals at a residence before you spend anything, because some areas require a special-use permit or cap the number of dogs. A home-based setup costs roughly $5,000 to $15,000, since you already own the property and the money goes to fencing, insurance, and a few runs or crates.

How many dogs do I need to board to make a profit? Occupancy matters more than run count. In the worked example, eight runs at $40 a night and 55% occupancy bring in about $64,000 a year, and every 10 points of occupancy is worth about $11,700. Filling the runs you have beats building new ones.

Do I need staff, or can I run a boarding kennel alone? Many owners run eight runs or fewer alone, with a part-time helper for peak weeks like the summer holidays and Thanksgiving. Past that, overlapping stays, daily feeds, medications, and check-ins start to need a second pair of hands, so put wages into your break-even math before you add runs.

How long does it take to get licensed and open? There's no fixed timeline, but there is a fixed order: zoning first, then any state license and local kennel permit, then building and fire inspections, with insurance quotes running alongside. A zoning hearing or a late inspection is the usual cause of delay, so start the paperwork before you sign a lease or build runs.

How Goodstay Fits

We built Goodstay for the small, newly opened kennel: independent, boarding-first, somewhere between a few runs and forty. Goodstay covers online booking, a real-time calendar, vaccination records, feeding and medication schedules, deposits, report cards, and invoices. Plans are $29, $59, and $99 a month, and the $29 Starter plan covers up to 50 pets and one staff login, which is most kennels in their first year. No contracts, no setup fees, no demo call.

The honest trade-off: Goodstay is a newer product with a shorter track record than Gingr or Kennel Connection. If you want the details side by side, we've compared ourselves with Gingr and Kennel Connection. And if you buy an existing kennel that runs on another system or on paper, we move the client list over for you, free.

If you haven't opened yet, the Opening Kit is the full-length version of the how-to-start guide: eleven chapters covering permits, insurance, the building, house rules, prices, and your first twenty clients, with the questions to ask each office and policy wording you can use. The Opening Kit is $99 once and includes three free months of Goodstay starting the day you open.


Not sure what your state requires? Start with the free state-by-state licensing guide, then see what Goodstay can do for your kennel when you're ready to take your first booking.